
Jarrett Heintz
Techno-Strategist, Educator, and Consultant
Intend. Unlock. Transcend. We learn together.
I make complex systems teachable, usable, and defensible.
- Missoula, Montana
- 20+ years in practice
- connect@jarrettheintz.com
Available for training, consulting, and speaking
- 20+Years in practiceCybersecurity, ethics, education
- 1000sProfessionals trainedTaught and certified
- Fortune 500CorporateEnterprise engagements
- FederalGovernmentAgency and law enforcement
01Background
Having spent over 20 years at the intersection of cyber expertise, ethics, and education, Jarrett Heintz is a techno/learning-strategist empowering individuals and organizations to cultivate innovation and intentionality in a time of unprecedented digital reinvention. Through the lens of his background in cybersecurity and applied ethics, he brings a thoughtful, values-driven mindset to each engagement. He is also a trusted guide for professionals pursuing industry certifications, known for translating dense material into accessible, empowering instruction. As a training and educational specialist (and author of the LearnHero system for learning, preparing, and mastering test-taking), Jarrett focuses on optimizing learning outcomes and ensuring the durability of knowledge retention through evidence-based learning strategies.
With a background that includes engagements with Fortune 500 companies, U.S. government agencies, and international law enforcement, Jarrett brings both credibility and approachability to every project. He has trained thousands of professionals in certifications such as CISSP, ethical hacking, infosec management, and dark network navigation. His contributions include educational and professional materials as well as the development of technical roadmaps, risk assessments, and comprehensive security and compliance programs aligned to frameworks such as NIST, ISO, and ITIL.
Jarrett believes that meaningful lifelong learning and thriving happens when people feel connected, supported, and are equipped with the tools to realize optimal potential, both professionally and personally. Whether he is facilitating a workshop, advising on a governance framework, or helping a team make sense of emerging threats, he works to foster clarity, confidence, and human connection. His style blends technical rigor with empathy, levity, and a deep respect for the human-centric work it takes to support the professionals behind the keyboards.
Based in Missoula, Montana, Jarrett balances work and life with intention. He is a guy who loves exploring the hiking trails of the Northwest, a drone pilot, and a 3D printing enthusiast with a soft spot for immersive tech, including VR, sim rigs, and the occasional gaming mod. He shares life’s chaos with his two teens and their two very opinionated corgis.
Cybersecurity consultant, GRC strategist, enterprise IT advisor, educator, certification trainer, learning designer, curriculum author, risk assessor, compliance architect, and ethics-driven techno-strategist.
02What I do
01Certification instruction
Live boot camps that get working professionals through dense material and out the far side with the credential and the understanding.
- CISSP
- CISM
- CEH
- CompTIA
- Security+
- SecurityX
02Security consulting
Security programs, risk posture, and governance for organizations that need candid guidance rather than a template.
- NIST
- ISO
- ITIL
- Security programs
- Compliance
03Applied ethics and AI
Where emerging technology meets consequence. Ethical clarity treated as an engineering requirement, not a closing slide.
- AI ethics
- Governance
- Risk
- Emerging tech
04Learning design
Evidence-based instructional design. What survives contact with a real learner under real time pressure.
- Retrieval practice
- Spacing
- Curriculum
- Assessment
03Track record
2009 to present
Independent Consultant and InstructorSelf-employed
Freelance security consulting and certification instruction, delivered directly and through partner training providers.
- Teach certification boot camps across the CISSP, CISM, CEH, and CompTIA tracks, most often as a live instructor with The Training Camp.
- Advise organizations on security programs, risk, and governance, mapped to NIST, ISO, and ITIL.
- Design evidence-based learning: retrieval practice and spacing as the backbone, not lecture volume.
- Work spans Fortune 500 enterprises, government agencies, and international law enforcement contexts.
Before 2009
Break/Fix TechnicianSolo practice
Independent hands-on repair and support work, before the move into consulting and education.
- Ran a one-person break/fix practice: diagnosis, repair, and direct customer support.
- The bench years are why the teaching lands. Explaining a failure to the person holding the broken machine is the same skill as explaining a control to a room.
04Authored work
BE&ST
Biases, Errors, Self-Sabotage, Threats. A four-quadrant taxonomy of what actually derails a learner, rather than a list of attacker techniques.
- Treats bias, error, and self-sabotage as first-class failure modes alongside external threats.
- Published as versioned canon with a public matrix, not as a one-off slide.
LearnHero Framework
A four-stage arc for getting an adult learner from cold material to a passed exam: STORI to learn, FABLE to prepare, LEGEND to execute, and AEIOUY for question practice.
- Built on retrieval practice and spacing, the two findings with the strongest evidence base.
- Each stage is a named discipline a learner can actually run, not a motivational label.
Songs to Certify...By, Volume 1
Original music written as study accompaniment for certification candidates. Released and streaming.
- Available on Spotify and through DistroKid.
05Certifications
19 credentials across 7 issuing bodies. Badges link straight to their Credly verification page, so you can check the credential rather than taking a logo on faith.
- CompTIAVerify
- CompTIAVerify
- CompTIAVerify
- CompTIAVerify
- CompTIAVerify
- CompTIAVerify
- CompTIAVerify
- MicrosoftSeven consecutive years, 2017 to 2024Verify
- MicrosoftVerify
- MicrosoftVerify
- MicrosoftVerify
- EC-CouncilAbout
- EC-CouncilAbout
- ISACAAbout
- ISACAVerify
- ISC2Verify
- ISC2Verify
- (ISC)²Verify
- IEEEAbout
CompTIA (7) · Microsoft (4) · EC-Council (2) · ISACA (2) · ISC2 (2) · (ISC)² (1) · IEEE (1)
Full profile on Credly06What students say
Jarrett is hands-down the best instructor I've ever had. Certification material has a tendency to be very dense, and Jarrett seems to have a very well-honed gift for deconstructing the material, breaking it down and conveying it in a way that is both memorable and makes a lot of sense.
I had the pleasure of attending a CISM course led by Jarrett who was not only highly knowledgeable but also incredibly engaging and humorous. His ability to present material in an understandable and entertaining manner made the learning experience both enjoyable and effective.
Jarrett is an AMAZING instructor. He has clearly been doing this for awhile and knows what we need to know. I would love it if Jarrett taught the course for every certification that I've completed.
Jarrett taught with high energy and was extremely knowledgeable. He made the training more worthwhile with his personality and enthusiasm. I would HIGHLY recommend any training taught by him.
Jarrett is an exceptional instructor who really has a gift for making the material enjoyable but useful. He really does care about your success with the course.
Great delivery. Great commitment. Very personable. Willing to help and listen. EXTREMELY Accommodating and respectful of all personality types.
07Training relationship
Jarrett Heintz Learning and Missoula Computer Solutions are independent organizations. Jarrett is an independent educator and consultant, not a certification vendor, Training Camp, or any other training company. Training Camp is his recommended boot-camp provider and a place where he frequently delivers live training.







